Introduction Welcome to the Krus application. Using this application signifies full acceptance of these Terms of Use and all related policies. The Krus app is owned and operated by Novin Nav Bar Karaneh Khazar Company, and its purpose is to provide a secure platform for connecting truck drivers, cargo owners, and transportation brokers. 1. Acceptance of Terms Using the application constitutes reading, understanding, and full acceptance of these terms. If you do not agree, please do not use the application. 2. Users and Registration Users of the application fall into three categories: Heavy-vehicle drivers Cargo owners Transportation brokers/agents To use Krus services, users must complete the following steps: Register in the application Identity verification by submitting photos, national ID, vehicle registration documents, and a contact number Identity confirmation via SMS verification Users under the age of 18 are not permitted to use the application. 3. Required Information and Data During registration, the following information is collected: Full name Mobile number National ID or passport Photos of the front and rear license plates Access to location data and notifications Users must provide accurate, real, and up-to-date information. The company is allowed to suspend an account if false information is provided. 4. How to Use the Services Krus is an intermediary platform and is not directly responsible for trip execution, fare payment, or agreements between users. After successful matching, the cargo owner pays the full transportation cost — as agreed — directly to the driver. The company charges a $100 service fee from the driver for each successful match. Using the application is free, and there is no direct in-app payment. 5. User Responsibilities Users must always behave professionally and follow the laws of the country in which they operate. Posting offensive, false, promotional, or illegal content is prohibited. Users are responsible for safeguarding their passwords; any activity carried out through their account is their responsibility. The company is not liable for losses caused by inadequate password protection. 6. Ratings and Reviews Users may rate and review each other after each trip. The Novin Nav Bar Karaneh Khazar Company reserves the right to remove any offensive, false, or illegal review or rating. Users are fully responsible for the content of the reviews they submit. 7. Data Security and Storage The application uses passwords and SMS verification to secure user accounts. Data is stored on secure servers in Russia. Cookies are used to maintain login status and improve user experience. Users are not allowed to delete their accounts. All data, transactions, and records are retained for financial and regulatory purposes. 8. Geographic Restrictions Currently, the application may only be used in Iran, Russia, and Azerbaijan. Users outside these countries are not permitted to register or use the services. 9. Financial Responsibility & Wallet Each user is responsible for the security of their wallet and financial accounts. The company is not responsible for loss of funds resulting from user negligence or incorrect input of information. If a user adds funds to their wallet but does not use them, they may withdraw their remaining balance. Refund policy applies only in this case. 10. Notifications and Messages By registering, users agree to receive notifications, SMS, and messages through internal systems and third-party services (such as Google, WhatsApp, and ChatGPT). These notifications may include important, security-related, or promotional content. 11. Service Changes, Suspension, or Updates Novin Nav Bar Karaneh Khazar Company reserves the right, without prior notice, to: Change application services Update or suspend services Modify any part of the platform Continued use of the application constitutes acceptance of new changes. 12. Dispute Resolution and Governing Law In case of disputes, matters will first be reviewed through in-app support. If unresolved, the issue will be pursued through official legal authorities in Iran or Russia. All activities are subject to the laws of the Islamic Republic of Iran and the Russian Federation. 13. Contact Us Contact information for the company is available within the application and at the official headquarters of Novin Nav Bar Karaneh Khazar. Users can contact support in person or online. Using the Krus application means you have read and fully accepted the above terms.