Introduction This policy describes how the Krus application collects, uses, and protects user data. We are committed to maintaining the security and confidentiality of user information. 1. Information Collected The following data may be collected: First name, last name, phone number National ID or passport Vehicle information and license plate photos Location and GPS access Password and trip history Technical information from the user's device (IP address, browser type, operating system) Data stored in cookies 2. Purpose of Data Collection The collected data is used for the following purposes: User identity verification and account security Matching process between drivers and cargo owners Managing payments and transactions Improving user experience and app performance Complying with legal requirements in Iran, Russia, and Azerbaijan 3. Data Security User information is stored on secure servers located in Russia. The application uses passwords, SMS verification, and cookies for account security. Users are responsible for safeguarding their passwords. In the event of a data breach or security incident, the technical team will immediately investigate and notify users. 4. Information Sharing User data may only be shared in the following cases: To facilitate matching and trip coordination between driver and cargo owner To provide services via technical partners (ChatGPT, Google, WhatsApp, YooMoney) Upon legal request from authorized authorities The company does not sell any user data to third parties for advertising purposes. 5. Data Retention Data is stored indefinitely for regulatory and financial purposes. Users are not allowed to delete their accounts or request complete removal of their data. Data may be retained even after account deactivation for legal purposes. 6. User Rights Users have the right to: View and update personal information Submit complaints or requests through support Be informed about updates to the privacy policy 7. Cookies The application uses cookies to: Maintain user login status Store personalized settings Improve user experience Continued use of the application constitutes acceptance of cookie usage. 8. Changes to Privacy Policy The company reserves the right to modify this policy at any time. The updated version will be announced through the application, and continued use of the app constitutes acceptance of the changes. 9. Governing Law & Dispute Resolution This policy is governed by the laws of the Islamic Republic of Iran and the Russian Federation. In the case of disputes, the matter will first be reviewed by the app's support team and then, if necessary, by the relevant legal authorities. 10. Contact Us To file a complaint or submit an inquiry regarding personal data, users can contact support within the app or visit the office of Novin Nav Bar Karaneh Khazar Company in person. Using the Krus application signifies full acceptance of this Privacy Policy.